1. Overview
Needlebyte provides software development, automation, chatbot, backend, mobile application and related support services. This Privacy Policy explains what information may be collected when you use this website, contact Needlebyte or use a Needlebyte-provided service.
2. Information we may collect
- Contact information you send voluntarily, such as name, email address, company name and project details.
- Technical information necessary to operate and secure services, such as logs, IP addresses, timestamps, device/browser information and error reports.
- Project-specific information required to deliver a contracted service, such as business workflows, configuration, user messages, integration settings or support requests.
3. How information is used
Information is used to respond to inquiries, estimate projects, provide services, troubleshoot issues, improve reliability, maintain security and comply with applicable legal obligations.
4. Third-party services
Depending on the project, Needlebyte services may use third-party providers for hosting, messaging, analytics, payments, AI models, email, databases or monitoring. The specific providers may vary by project and will be selected according to the required implementation.
5. Data sharing
Needlebyte does not sell personal data. Information may be shared only when necessary to deliver the requested service, comply with law, protect rights and security or work with service providers under appropriate conditions.
6. Data retention
Information is retained only as long as reasonably necessary for the purposes described above, unless a longer retention period is required for legal, accounting, security or contractual reasons.
7. Security
Reasonable technical and organizational measures are used to protect information. No internet-based service can be guaranteed to be completely secure.
8. Your requests
You may request access, correction or deletion of your personal information where applicable by contacting privacy@needlebyte.com.
9. Contact
For privacy questions, contact: privacy@needlebyte.com.